Refund policy

Returns & Cancellations

Tried BeetWell and decided it's not for you? No problem. You have 30 days after receiving your order to request a return or refund.

To start a return, email info@trybeetwell.com with your order number. Once approved, we'll send you instructions on how and where to send your package. Items sent back without prior approval will not be accepted.

Return Eligibility

Unopened product: Eligible for a full refund once returned (note: return shipping is not prepaid).

Opened product: It's yours to keep! We offer refunds for your first purchase only (either a one-time order or your first subscription order). Original shipping, handling, and package insurance costs are non-refundable.

Please note: BeetWell is a single-ingredient, additive-free beet fiber with no added flavors, sweeteners, or taste-masking ingredients. Because of this, taste, texture, or mixability preferences are not eligible grounds for a return or refund. Our product is designed to deliver functional fiber — not to taste like a smoothie. We encourage you to review our product description, ingredients, and suggested use instructions before purchasing.

Damages & Issues

Please inspect your order upon arrival and contact us right away if your item is defective, damaged, or if you received the wrong product. Our team will make it right as quickly as possible.

Refunds

We'll notify you once your return has been received and inspected. If approved, your refund will be processed to your original payment method within 10 business days.

Please note that it can take additional time for your bank or credit card provider to post the refund.

If more than 15 business days have passed since approval and you haven't received your refund, please contact us at info@trybeetwell.com.